Seller Terms
This is a courtesy translation. The legally binding version of this page is the German one: Verkäuferbedingungen.
Part 2 – Terms for sellers
§ 1 Scope
(1) These seller terms govern the use of the Plazmarket marketplace by commercial sellers.
(2) They apply to all traders who offer or sell products via www.plazmarket.com.
(3) By registering as a seller, the trader accepts these terms as binding.
§ 2 Admission as a seller
(1) Only natural or legal persons who may participate in commercial transactions with legal effect can be admitted as sellers.
(2) Plazmarket is entitled to request evidence for identity and company verification.
(3) This may include in particular:
- identity card
- passport
- trade registration
- commercial register extract
- tax documentation
- VAT identification number
- proof of bank details
(4) There is no entitlement to admission.
§ 3 Trader account
(1) Setting up a trader account is required in order to sell via Plazmarket.
(2) The seller undertakes to provide all information completely and truthfully.
(3) Changes to relevant data must be updated in the trader account without undue delay.
(4) Access credentials must be kept confidential.
§ 4 Contractual relationship
(1) The contract of sale for goods offered is concluded between the respective seller and the customer.
(2) Plazmarket does not become a party to the contract of sale.
(3) Plazmarket provides solely the technical infrastructure and organisational services.
§ 5 Seller's obligations
The seller undertakes in particular:
- to comply with applicable law,
- to observe consumer rights,
- to provide correct product information,
- to make truthful statements,
- to meet delivery deadlines,
- to handle complaints properly,
- to fulfil tax obligations on their own responsibility.
§ 6 Prohibited products
The following products in particular may not be offered via Plazmarket:
- weapons
- ammunition
- explosives
- pyrotechnics
- hazardous substances
- toxic chemicals
- illegal drugs
- prescription medicines without authorisation
- counterfeit branded products
- stolen goods
- content that violates human dignity
- content harmful to minors
- unlawful products
Plazmarket may extend this list at any time.
§ 7 Product presentations
(1) Sellers are obliged to provide complete and truthful product information.
(2) Product images must correspond to the products offered.
(3) Misleading statements are prohibited.
(4) The seller bears sole responsibility for the lawfulness of their offers.
§ 8 Product safety
(1) Sellers warrant that all products offered comply with the applicable European and national safety provisions.
(2) The seller is obliged to provide the required markings.
This may include in particular:
- CE marking
- WEEE registration
- battery labelling
- energy efficiency labelling
- food information
- product safety information
(3) Plazmarket is entitled to request corresponding evidence.
§ 9 Stock and availability
(1) Sellers are obliged to keep available stock levels up to date.
(2) Products that are not available may not be actively sold.
(3) Repeated stock shortfalls may result in measures against the trader account.
§ 10 Order processing
(1) After an order is received, the seller is obliged to process it without undue delay.
(2) The seller is obliged to package the goods properly.
(3) The goods must be handed over to the shipping service provider within the specified processing periods.
§ 11 Shipping
(1) Plazmarket may provide shipping labels.
(2) Sellers undertake to use the shipping labels provided exclusively for the respective order.
(3) Shipping data may be transmitted to commissioned shipping companies.
§ 12 Invoicing
(1) Invoices to customers may be created through Plazmarket's systems.
(2) The seller undertakes to provide all information required for tax purposes correctly.
(3) The seller remains responsible for the tax accuracy of their business transactions.
§ 13 Tax responsibility
(1) Each seller is responsible for fulfilling their own tax obligations.
(2) This includes in particular:
- income tax
- corporation tax
- value added tax
- trade tax
- other tax obligations
(3) Plazmarket does not provide tax advice.
§ 14 Complaints and customer service
(1) Sellers are obliged to handle customer enquiries within reasonable periods.
(2) Complaints must be handled appropriately and in a customer-oriented manner.
(3) Statutory consumer rights remain unaffected.
§ 15 Returns and withdrawal
(1) Sellers are obliged to comply with consumers' statutory rights of withdrawal.
(2) Returns must be handled in accordance with the statutory provisions.
(3) Refunds are made in accordance with the statutory requirements.
§ 16 Intellectual property
(1) Sellers warrant that they hold all necessary rights to product images, texts, trademarks and other content.
(2) The seller indemnifies Plazmarket against third-party claims arising from an infringement of rights.
§ 17 Indemnification
The seller indemnifies Plazmarket on first demand against all third-party claims to the extent that these are attributable to:
- unlawful products,
- incorrect product information,
- trademark infringements,
- copyright infringements,
- breaches of consumer protection provisions.
§ 18 Measures in the event of breaches
In the event of breaches, Plazmarket may take the following measures in particular:
- warning
- removal of individual offers
- restriction of functions
- temporary blocking
- permanent blocking
- termination of the trader account
§ 19 Termination
(1) Sellers may terminate their trader account at any time.
(2) Plazmarket may terminate trader accounts in compliance with statutory provisions.
(3) Statutory rights to extraordinary termination remain unaffected.
§ 20 Liability
(1) Sellers are liable for all products they offer.
(2) Sellers are liable for damage arising from breaches of duty.
(3) Statutory liability provisions remain unaffected.
§ 21 Data protection
Sellers undertake to comply with all data protection provisions, in particular the GDPR.
§ 22 Confidentiality
Sellers undertake not to disclose confidential information of Plazmarket or of other market participants without authorisation.
§ 23 Platform development
Plazmarket is entitled to further develop or adapt the functions, design, technical systems and processes of the platform at any time.
§ 24 Force majeure
Plazmarket is not liable for delays or impediments to performance caused by events of force majeure.
These include in particular:
- natural disasters
- war
- pandemics
- strikes
- official measures
- failures of telecommunications networks
§ 25 Applicable law
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
§ 26 Place of jurisdiction
To the extent permitted by law, the place of jurisdiction is Hamburg.
§ 27 Severability clause
Should a provision of these seller terms be or become invalid, the validity of the remaining provisions remains unaffected.
§ 28 Final provisions
These seller terms, together with the customer terms and conditions, the privacy policy, the withdrawal policy and Plazmarket's other guidelines, form the basis for the use of the marketplace.
Version: September 2026